Privacy Policy
Effective Date: 6/17/2025
At Covington Glass LLC, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, request a quote, or interact with our services.
Information We Collect
We may collect both personal and non-personal information, including but not limited to:
• Name, email address, phone number, and billing information
• Vehicle and service details
• Communications with customer support
• Website usage data via cookies and analytics tools
How We Use Your Information
Your information may be used to:
• Provide and improve our services and customer experience
• Process transactions and schedule appointments
• Send service updates, confirmations, and promotional messages
• Ensure compliance with applicable laws
• Analyze usage for internal improvements
Sharing Your Information
We do not sell your personal information. We may share limited information with:
• Trusted third-party providers (e.g., payment processors, scheduling tools)
• Legal authorities when required by law
• Subcontractors for support services such as customer service
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Subcontractor support (e.g., dispatch or customer assistance) is permitted. All other use cases exclude text message originator opt-in data and consent; this information will not be shared with any third parties.
Data Security
We implement standard security measures to protect your data from unauthorized access, misuse, or disclosure.
Your Rights
You have the right to:
• Access, update, or delete your personal information
• Opt out of promotional messages at any time
• Request a copy of the data we hold on you
To exercise these rights, contact us at:
[email protected]
Cookies and Tracking
We use cookies and similar technologies to improve site performance and user experience. You may adjust your browser settings to decline cookies.
Third-Party Links
Our website may link to external sites. We are not responsible for the privacy practices of those third parties. Please review their privacy policies separately.
Updates to This Policy
We may update this policy as needed. Any changes will be posted here with an updated “Effective Date.”
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, contact:
Covington Glass LLC